Senior Manager, SMB
Core
Lead the Small and Medium Business (SMB) commercial organization in Paris, driving managed-book growth, retention, and commercial performance for high-value SMB clients.
Role type
Senior Manager, SMB Account Management
Builds
PayPal payment solutions and services for SMB merchants
Domain
Fintech / Payments / Small Business
Deliverable
product features
Required skills
Account management, team leadership, commercial planning, data analysis, cross-functional partnership, stakeholder management, talent development
Preferred skills
AI and data utilization for growth/retention, executive influence, process improvement
Technologies
PayPal platform, Venmo, Xoom
Responsibilities
Manage a portfolio of high-value SMB clients; Lead and coach a team of Account Representatives; Analyze client performance data and market trends; Partner with Sales, Product, and Marketing teams; Mentor junior Account Managers; Own the commercial plan and resource allocation for the market
Seniority
Senior Manager, hands-on leadership
