Minijob (m/w/d) IT-Support & User Services
Core
Provide first-level IT support and user services for employees at the Frechen site, handling hardware, software, and onboarding tasks.
Role type
IT support technician (first-level)
Builds
IT support services for internal employees
Domain
IT support / Internal services
Deliverable
client delivery (via careerplan.io/jobs/2744385-minijob-mwd-it-support-user-services-at-evex-deutschland-gmbh)
Required skills
Windows, macOS, smartphones, printers, conference technology, Microsoft 365, ticketing systems, hardware inventory management
Preferred skills
IT knowledge, technical onboarding, tool implementation
Responsibilities
Support first-level IT requests for PCs, Macs, smartphones, printers, and conference equipment; Assist with laptop distribution and peripheral exchange; Support technical onboarding of new employees; Help introduce new tools and digital processes; Maintain data in Microsoft 365 and ticketing systems; Document and escalate support tickets; Manage hardware inventory and storage; Act as on-site contact for new IT tool rollouts