Program Manager
Core
Lead cross-functional initiatives to improve customer and employee experiences while strengthening the scalability and efficiency of global operations.
Role type
Senior Program Manager (Business Operations)
Builds
Global employment platform features and operational processes
Domain
HR Technology / Global Employment Compliance
Deliverable
product features
Required skills
Cross-functional program leadership, Strategic project planning, Risk and dependency management, Stakeholder governance, Data-driven reporting, Executive communication
Preferred skills
SaaS or HR technology experience, Global team collaboration, AI tool proficiency
Technologies
Google Workspace (Slides, Sheets, Docs), AI tools (ChatGPT, Claude)
Responsibilities
Lead complex cross-functional programs from scoping to post-launch review; Translate business priorities into structured projects with clear milestones and metrics; Establish project governance and maintain documentation; Partner with Operations, R&D, Engineering, Legal, and Sales to coordinate execution; Build dashboards and performance trackers; Develop executive updates and decision documents; Conduct post-implementation reviews.
Seniority
Senior, hands-on IC