Junior Account Manager (m/w/d) Digital Health & Psychotherapie
Core
Junior Account Manager supporting the onboarding, activation, and retention of psychotherapy practices using digital health applications.
Role type
Junior Account Manager (Customer Success)
Builds
Digital health applications (elona therapy, elona explore) for psychotherapy practices
Domain
Digital Health / Mental Health
Deliverable
product features
Required skills
Account management, onboarding coordination, CRM management (HubSpot), product demonstration, feedback collection, German (fluent), English (good), proactive communication
Preferred skills
Experience in account management, customer success, sales, or customer support, interest in the healthcare market, affinity for digital products
Responsibilities
Manage a fixed account portfolio with regular check-ins, coordinate onboarding of new users (practices, therapists), present new features and run demos, maintain CRM entries, provide structured feedback to product and team, act as an expert for specific applications
Seniority
Junior, hands-on IC