Mitarbeiter Servicekoordination/ Service Coordinator (m/w/d)
Core
Coordinate service orders and technician schedules to ensure smooth internal operations and accurate billing.
Role type
Service Coordinator
Builds
Service workflows and technician schedules
Domain
IT services / Technical support
Required skills
Ticket system management, scheduling, process monitoring, billing verification, documentation, stakeholder communication
Preferred skills
GanttPro, IT service background, structured work
Responsibilities
Track and follow up on service orders and tickets, schedule technician appointments, verify billing data, coordinate rescheduling for absences, report status to department head
Seniority
Individual Contributor