IT Service Desk Agent (m/w/d) – 1st Level Support
Core
1st/2nd level IT support for corporate clients, handling standard software, OS, and Microsoft 365 issues.
Role type
IT Service Desk Agent (1st Level Support)
Builds
IT support services for enterprise and public sector clients
Domain
IT Services / Managed Services
Required skills
Windows OS troubleshooting, Active Directory management, Microsoft 365 support, ITSM ticket tools, Mobile Device Management, Citrix support, Remote desktop support
Preferred skills
System integration training, German language fluency, English proficiency, Driver's license