Mitarbeiter Kundenservice Einreiseorganisation (m/w/d)
Hybrid
Core
Processing and managing eTA/ESTA/Visa applications for travelers, including document verification and customer communication.
Role type
Customer service specialist for travel entry documentation
Builds
Travel entry documentation services for tourists
Domain
Travel industry + immigration compliance
Deliverable
client delivery
Required skills
Document verification, customer communication, regulatory research, process optimization, software proficiency, sensitive data handling
Preferred skills
Experience in entry management, tourism industry
Technologies
Software tools for automation and data entry
Responsibilities
Handling written customer communication, verifying and processing visa/ETA/ESTA applications, clarifying customer inquiries via phone, researching and preparing entry regulations, ensuring quality and optimizing processes