Tech Connect Analyst Co-op

cibc

Toronto, ON, CA💼 Full-time🗓 2026-09-21 → 2026-09-26

Core

Support in-office technical operations, device management, and service coordination for employees.

Role type

Technical Support Analyst Co-op

Builds

Operational support for employee devices and IT services

Domain

Banking / IT Operations

Deliverable

product features

Required skills

Technical troubleshooting, Microsoft Excel, Microsoft Outlook, Windows OS, Mac OS, ServiceNow, Asset management

Preferred skills

Technical support experience, Customer service

Technologies

ServiceNow, Microsoft Office, Windows, Mac OS

Responsibilities

Triage technical requests and manage service queues, Assist with new hire onboarding and device setup, Track outstanding tickets and manage shared mailboxes, Support vending machine transactions and chargeback processing, Provide responsive client service to employees

Seniority

Co-op, entry-level

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About cibc

Banking47979Toronto, Ontario, CA

CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an oppor