Agency Transformation Delivery Lead, Learning & Development
Core
Reimagining and building the future learning, leadership, and capability development framework for the agency workforce to support business transformation.
Role type
Senior transformation lead (learning & development)
Builds
Future-state learning strategy, capability frameworks, and digital learning adoption plans for the agency force.
Domain
Financial services / Insurance / Agency distribution
Required skills
Strategic transformation, learning strategy design, capability framework design, change management, stakeholder influence, data-driven learning, digital learning platforms, learning analytics, operating model design
Preferred skills
Large-scale transformation leadership, financial services distribution knowledge, future-state capability design, digital learning solutions
Technologies
AI-enabled learning, microlearning, digital learning platforms, learning analytics
Responsibilities
Develop and drive the Agency Learning Transformation roadmap; Define future-state learning vision, operating model, and governance; Redesign end-to-end learning journey; Build integrated capability frameworks; Drive adoption of digital and data-driven learning approaches; Lead transformation initiatives and change management; Develop learning impact measurement frameworks.
Seniority
Senior, hands-on IC with strategic scope
