Staff Professional, Sales Operation
Core
Own the end-to-end Quote-to-Cash (QTC) order management process, manage regional customer accounts, and align forecasts to ensure compliance and on-time delivery.
Role type
Staff Sales Operations Professional
Builds
Order management systems, customer account plans, and supply alignment for regional customers
Domain
Semiconductor / Sales Operations
Required skills
Order management, Forecast alignment, Customer account management, Trade compliance, Inventory optimization, SQL, Microsoft Excel, Python, Power Query, ERP systems (SAP, Oracle)
Preferred skills
AI tools, Negotiation, Problem-solving
Responsibilities
Own order management across the full QTC lifecycle, Serve as the primary point of contact for assigned regional customers, Handle customer returns (RMA), Conduct regular reviews with customers on forecast versus bookings, Manage 3PL hub operations, Support new business strategies and operational plans
Seniority
Staff, hands-on IC