Senior Operations Analyst - Check Operations
Core
Analyze day-to-day issues, research, and provide resolutions for operational exceptions within a business unit, specifically focusing on check processing workflows and regulatory compliance.
Role type
Senior Operations Analyst (Check Operations)
Builds
New or updated operational procedures, reports, and training materials for staff.
Domain
Banking / Financial Services / Check Processing
Required skills
Check processing experience, Check storage/retention experience, Knowledge of banking regulations (Reg CC, UCC, Reg J), Microsoft 365 proficiency, Process implementation, Training development and delivery, Collaboration with SMEs, Contextual analysis and communication, Project and problem-solving skills, Procedure development, Risk identification, Attention to detail, Adaptability
Preferred skills
None explicitly stated as preferred over required in the skills list, though 'preferred' is used in the qualifications section for specific experience years.
Technologies
Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)
Responsibilities
Lead implementation for products, services, and operational solutions; Manage design, documentation, and monitoring of new processes; Consult on procedural and operational changes; Inspect data to identify issues and trends; Present reporting on key performance status; Roll out new processes and ensure adoption; Prepare and deliver training to staff; Collaborate with SMEs to review and maintain procedures; Review and resolve requests and exceptions; Draft clear procedures aligning with laws and regulations; Identify and communicate operational risks.
Seniority
Senior, hands-on IC