Job
Core
Monitor and support end-to-end payment processing, resolve exceptions and fraud, and ensure operational compliance in a global neobank.
Role type
Senior Back Office Operations Specialist (Payments & Fraud)
Builds
Payment accounts, cards, acquiring products, and fraud prevention controls
Domain
FinTech / Financial Services / Payments
Deliverable
dashboards & analysis
Required skills
Payment processing, transaction monitoring, fraud investigation, reconciliation, regulatory compliance (AML), data analysis, stakeholder management
Preferred skills
SQL, Power BI, Excel, process automation
Technologies
Excel, SQL, Power BI
Responsibilities
Monitor and support end-to-end payment processing activities; Investigate and resolve payment exceptions, failed transactions, and reconciliation discrepancies; Perform transaction monitoring to identify suspicious or fraudulent activity; Support fraud prevention and risk management initiatives; Analyze operational data and fraud trends to identify risks and improvement opportunities; Develop reports and dashboards to support business reviews and decision-making; Ensure adherence to internal controls, regulatory requirements, and AML guidelines.
Seniority
Mid-Senior, hands-on IC