Senior Business Controls Specialist
Core
Establish and oversee effective controls within Specialized Servicing and Fulfillment Operations (SSFO) processes to ensure adherence to regulatory and investor guidelines.
Role type
Senior Business Controls Specialist
Builds
Risk and operational management processes, including process management, issues management, audit & exam management, and quality assurance testing.
Domain
Banking / Operational Risk & Compliance
Required skills
Business Controls, Global Compliance, Operational Risk, Excel, PowerPoint, Word, Outlook, Analytical mindset, Attention to detail, Communication, Stakeholder management, Meeting facilitation, Risk Management, Process Design, Issue Management, Critical Thinking, Problem Solving, Written Communications, Decision Making, Prioritization, Research
Preferred skills
Global Operations experience, Regulatory/Policy standard adherence, Bank policies knowledge, Innovative Thinking
Technologies
Excel, PowerPoint, Word, Outlook
Responsibilities
Oversee execution of risk and operational management processes, manage issues and audit/exam activities, conduct quality assurance testing, analyze complaints and metrics, facilitate workgroup meetings, create artifact narratives and gather evidence, manage deadlines.
Seniority
Senior, hands-on IC