VP, HR - Operations
Core
Strategic HR business partner for assigned clients in the Operations Servicing organization, driving engagement, change management, and talent strategy for high-performance teams in Charlotte and Kansas City.
Role type
VP, HR Operations (Strategic Business Partner)
Builds
High-performance teams, inclusive culture, and positive employee experience within the Operations Servicing hub.
Domain
Financial Services / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic partnering, change management, employee relations, talent development, succession planning, compensation and benefits, performance management, conflict resolution, coaching, stakeholder management
Preferred skills
Financial services experience, call center HR experience, remote/virtual team management
Technologies
N/A
Responsibilities
Provide HR business partner support for assigned clients; Partner with leaders on staffing, retention, and talent strategy; Develop and implement engagement plans; Manage change within the function and organization; Build trust with stakeholders and employees; Lead initiatives to improve leadership and people management effectiveness.
Seniority
Executive (VP), Strategic Partner
