Manager of Account Management, Large Group Segment – Cigna Global Health Benefits (GHB) - Remote
Core
Strategic leadership of a team managing Cigna Global Health Benefits' largest experience-rated accounts in the Americas, focusing on retention, growth, and client experience.
Role type
Senior IC Account Management Manager (Large Group)
Builds
Tailored account management strategies and strong relationships with senior client stakeholders and brokers for large multinational clients.
Domain
Global Health Benefits / Large Group Employer-Sponsored Plans
Required skills
Team leadership, portfolio management, consultative account planning, negotiation, financial acumen, cross-functional partnership, strategic thinking, risk management, executive communication.
Preferred skills
MBA, experience with experience-rated accounts, complex renewal negotiations, global health benefits landscape knowledge.
Technologies
None stated
Responsibilities
Manage team performance against financial and retention metrics; drive portfolio management and renewal execution; hire, coach, and develop client managers; establish strategic client and broker relationships; partner with internal matrix functions (Sales, Underwriting, Finance); translate business goals into team objectives; lead complex escalations; support business planning and segment strategies.
Seniority
Senior, hands-on IC with management responsibilities