Client Manager Africa - Cigna Healthcare
Core
Manage a portfolio of Cigna Africa Corporate and SME clients, ensuring policies perform against service levels and delivering high-standard service.
Role type
Senior Client Manager (Health Insurance)
Builds
Client retention, profitability, and business growth within the African market
Domain
Health Insurance / African Markets
Deliverable
client delivery
Required skills
Client relationship management, strategic planning, cross-selling, contract management, claims resolution, market analysis
Preferred skills
Agile project management, French or Portuguese language skills
Technologies
Microsoft Office
Responsibilities
Build relationships with clients and intermediaries; develop strategic client plans and renewal proposals; partner with underwriting for renewal terms; identify cross-selling opportunities; manage contractual commitments and invoicing; support product development with market insights
Seniority
Senior, hands-on IC