Account Management (IC) Senior Associate | German & Swiss markets - Cigna Healthcare
Core
Senior Account Management Associate serving German and Swiss markets, acting as a trusted partner to clients and brokers to ensure retention, service delivery, and revenue growth.
Role type
Senior Individual Contributor Account Manager
Builds
Client retention strategies, commercial analyses, and service reviews for international healthcare portfolios
Domain
Healthcare Insurance / Benefits
Deliverable
client delivery
Required skills
Commercial mindset, negotiation, relationship management, data analysis, stakeholder influence, Microsoft Office proficiency
Preferred skills
Experience in insurance, healthcare benefits, or financial services
Technologies
Microsoft Excel, PowerPoint, Teams
Responsibilities
Develop and maintain relationships with clients and brokers; support account retention and identify upselling opportunities; prepare commercial analyses and renewal strategies; collaborate with underwriting, claims, and product teams; manage client escalations and service concerns; monitor portfolio performance and trends.
Seniority
Senior, hands-on IC