Staff ServiceNow Platform Engineer
Core
Strategic leader owning the long-term vision, roadmap, and hands-on architecture for the ServiceNow platform while managing vendor operations and contractor teams.
Role type
Staff ServiceNow Platform Engineer (Strategic IC + Vendor Lead)
Builds
ServiceNow platform capabilities, complex integrations, and new module rollouts
Domain
Enterprise Service Management (ESM) / Low-code Platform
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow architecture design, Flow Designer, scripting, integrations, app development, vendor management, contractor leadership, roadmap planning
Preferred skills
Certified Technical Architect (CTA), managing contractor teams, stakeholder management
Technologies
ServiceNow (ITSM, ITOM, ITAM, IntegrationHub)
Responsibilities
Define and evangelize multi-year platform strategy; perform hands-on development for high-value initiatives; direct managed services vendor operations and hold them accountable; manage and mentor contractor teams; own vendor lifecycle and platform governance
Seniority
Staff, hands-on IC with strategic leadership
