Customer Intake Partner - Elizabeth Location
Core
Coordinate personalized care admission and onboarding for older people to support them staying in their homes.
Role type
Customer Intake Partner (Community Services)
Builds
Client admission and onboarding processes
Domain
Home care / Community Services
Deliverable
client delivery
Required skills
Client budgeting, sales KPI management, funding knowledge, goal setting, multi-disciplinary collaboration, negotiation
Preferred skills
Person-centred relationship focus, commercial business development, sales pipeline management, analytical decision making
Responsibilities
Facilitate successful admission and onboarding of new clients via face to face and virtual settings, Establish individual client budgets, Meet Resthaven Sales KPIs, Provide information and advice to prospective clients, Assist clients in identifying personal goals and developing support programs
