Technical Support Engineer | Robotic Kitchens (all genders)
Core
Ensure stable operation of cooking robots by monitoring systems remotely, managing incidents, and coordinating with engineering and field operations.
Role type
Technical Support Engineer (Robotics)
Builds
Reliable robotic kitchen systems for food preparation
Domain
Robotics / Food Technology
Deliverable
production ML models
Required skills
Remote system monitoring, Incident management, Technical troubleshooting, Process documentation, Automation development, Cross-functional communication
Preferred skills
Network infrastructure knowledge, AI/Workflow tools (n8n), Shift work flexibility
Technologies
Remote monitoring systems, Incident management tools, Automation workflows
Responsibilities
Monitor robot systems remotely and analyze alerts, Identify and resolve technical issues via phone and structured analysis, Document incidents and develop playbooks, Develop automation and internal tools, Coordinate with engineering and field operations
Seniority
Mid-level, hands-on IC
