Deployment Systems & Process Engineer, Deployment Service & Support
Core
Define and develop deployment processes, service procedures, and field maintenance workflows to support a fleet of deployed robots.
Role type
Senior IC deployment systems engineer (robotics)
Builds
Deployment processes, service procedures, field maintenance workflows, tooling, fixtures, and ground support equipment for mechatronic systems
Domain
Robotics, automation, mechatronics
Deliverable
production ML models | product features | infrastructure
Required skills
program or project management, fleet deployment of electro-mechanical devices, influencing product requirements, cross-functional collaboration, technical documentation, root-cause analysis, CLI-based diagnostics, log parsing, firmware validation
Preferred skills
software development, retrofits, launches, automation deployments, reliability/maintenance environments, hardware design
Technologies
CLI, firmware, mechatronic systems
Responsibilities
Design tooling and fixtures for safe installation and repair of mechatronic systems; troubleshoot hardware and software failures in the field; influence HW and SW engineering teams to incorporate serviceability and deployment-readiness features; execute CLI-based diagnostics and parse system logs to verify robot health; collaborate with engineering teams to translate field learnings into design improvements; develop and maintain technical documentation including service manuals and troubleshooting guides
Seniority
Senior, hands-on IC