Robotics Field Engineer , RIVR
Core
Tier 2 technical support and field deployment engineer for autonomous delivery robots, acting as the primary escalation point for complex hardware/software issues in live environments.
Role type
Senior IC robotics field engineer
Builds
Autonomous wheeled-legged robots for last-mile delivery in unstructured environments (via careerplan.io/jobs/10570299-robotics-field-engineer-rivr-at-amazon)
Domain
Robotics / Autonomous Delivery / Physical AI
Deliverable
production ML models
Required skills
Root Cause Analysis (RCA), hardware debugging, Linux/Unix environment, Python/C++/Rust, ROS2, sensor diagnostics, electromechanical troubleshooting
Preferred skills
CI/CD pipelines, distributed systems, Tier 1/2 support experience, logistics ecosystem knowledge
Technologies
ROS2, Python, C++, Rust, Linux, Golang, Java, C#
Responsibilities
Perform deep-dive RCA on field failures to identify hardware, software, or environmental factors; Execute debugging and quick technical fixes to maintain a target ratio of 1 engineer to 5 robots; Collaborate with QA Engineers to provide real-world input for full-system test cases; Lead operational readiness and optimization of deployed robots; Develop and maintain technical documentation and troubleshooting guides; Act as the technical bridge to Product and Engineering teams to translate field insights into product requirements.