Robotics Systems Field Engineer , Amazon RIVR
Core
Tier 2 technical support and field deployment engineer for autonomous delivery robots, resolving complex hardware/software issues and providing operational insights to QA.
Role type
Senior IC robotics systems field engineer
Builds
Autonomous wheeled-legged robots for last-mile delivery
Domain
Robotics / Physical AI / Last-mile logistics
Deliverable
production ML models | infrastructure
Required skills
Root cause analysis, debugging hardware and software, Linux/Unix, ROS2, robotics frameworks, Python/C++/Rust, sensor diagnostics, codebase navigation
Preferred skills
Distributed systems at scale, Tier 2/3 support experience, last-mile delivery ecosystem knowledge
Technologies
ROS2, Python, C++, Rust, Linux/Unix
Responsibilities
Serve as Tier 2 technical escalation point for field operations, Perform deep-dive Root Cause Analysis on field failures, Execute debugging and quick technical fixes, Collaborate with QA Engineers to design full-system test cases, Lead operational readiness and optimization of deployed robots, Develop and maintain technical documentation and troubleshooting guides
Seniority
Senior, hands-on IC