Account Manager (NitraMart)
Core
Manage and grow a portfolio of healthcare provider accounts within NitraMart, a healthcare marketplace, focusing on customer retention, revenue growth, cross-selling, and upselling of medical supplies.
Role type
Senior B2B Account Manager (Healthcare)
Builds
Revenue growth and account expansion for a healthcare supply marketplace
Domain
Healthcare / Medical Supplies / B2B Sales
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical B2B sales, account management, cross-selling, upselling, portfolio management, commercial mindset, account prioritization
Preferred skills
Creative thinking, business growth experimentation
Responsibilities
Manage and grow a portfolio of healthcare provider accounts, Drive cross-selling and upselling of medical supplies and marketplace offerings, Develop strong customer relationships by understanding operational pain points and purchasing needs, Proactively engage high-performing accounts to deepen relationships and maximize revenue growth, Develop recovery strategies for underperforming or at-risk accounts, Track account performance metrics and revenue contribution, Collaborate cross-functionally with Sales, Operations, and Product teams to improve customer outcomes, Maintain accurate CRM documentation and account records