IT Support Technician - Nassau County
Core
Onsite IT support for school districts in Nassau County, handling hardware/software troubleshooting, system setup, and network maintenance.
Role type
IT Support Technician
Builds
Operational IT support for educational institutions
Domain
Education / IT Services
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, Windows environment support, macOS environment support, network infrastructure monitoring, system configuration, inventory management
Preferred skills
Networking concepts (TCP/IP, DHCP, DNS), CompTIA A+ certification, ITIL certification
Responsibilities
Respond to help desk tickets, diagnose and resolve technical problems, set up and configure computers and software, perform system maintenance and updates, maintain support records and inventory, monitor network infrastructure, provide user training
Seniority
Entry to Mid-level, hands-on IC
