Mitarbeiter (m/w/d) Servicecenter
Core
Central contact point for patients of REALEYES eye clinics, handling inquiries via phone, email, and chat, managing patient records, and coordinating appointments.
Role type
Service center coordinator (patient support)
Builds
Appointment confirmations, patient information materials, and internal communication for eye clinics
Domain
Healthcare (ophthalmology)
Deliverable
dashboards & analysis
Required skills
Patient communication, record management, appointment coordination, German (fluent), English (preferred)
Preferred skills
Ophthalmology knowledge, customer service experience