PICOP Operations Manager
Core
Leading and developing administration and paraplanning teams to support advisers working with Personal Injury and Court of Protection clients across pre-settlement, settlement, and post-settlement stages.
Role type
Senior operational leader (Operations Manager)
Builds
A consistent, scalable, and efficient operational model for financial advice delivery
Domain
Financial services / Wealth management / Personal Injury & Court of Protection
Required skills
Operational leadership, team development, service delivery management, performance management, resource planning, data and MI analysis, change management, stakeholder management, risk management
Preferred skills
Experience in regulated financial services, ability to thrive in fast-paced environments
Technologies
None stated
Responsibilities
Lead operational delivery of the PICOP function, establish governance and service standards, monitor performance and manage capacity, build relationships with advisers and stakeholders, lead and coach managers and teams, drive operational change and process improvements, ensure operational resilience through resource planning
Seniority
Senior, hands-on IC