Analyst, insurance Operations
Core
Manage post-inception requests and enquiries for in-forced policies across partnering distribution channels, acting as the liaison between distributors and internal stakeholders.
Role type
Operations Analyst (Insurance Policy Servicing)
Builds
Efficient policy servicing workflows and accurate deliverables for partner distribution channels
Domain
Insurance / Operations
Required skills
Process improvement, stakeholder liaison, document tracking and routing, team coordination, manual maintenance, compliance adherence, Microsoft Excel, Microsoft PowerPoint
Preferred skills
Insurance qualifications (M5, M9, LOMA), independent work, self-starter mindset
Responsibilities
Handle partner enquiries and requests via calls and emails, ensure timely and accurate processing by internal stakeholders, coordinate and document team meetings, maintain and update team manuals for new workflows, uphold IT and Compliance guidelines
Seniority
Mid-level, hands-on IC