Assistant Manager/ Senior Officer, New Business Support, Strategic Partnerships
Core
Oversee end-to-end processing of new business sales, premium financing documentation, and after-sales policy services with a focus on case management efficiency.
Role type
Senior IC life insurance operations manager (case management)
Builds
Insurance policy services and case management workflows for business partners and internal teams
Domain
Insurance (Life & Health)
Required skills
case management, process improvement, report generation and analysis, stakeholder management, MS Office proficiency
Preferred skills
underwriting authority experience, Putonghua language skills
Responsibilities
Oversee end-to-end processing of new business sales and premium financing documentation; Manage and resolve application and policy-related enquiries from business partners; Generate, analyze, and present pending case reports for management review; Identify and implement process improvements to enhance daily operations and service quality; Provide effective and efficient support to ensure smooth operations within Strategic Partnerships; Participate in ad hoc projects and initiatives as assigned by the section head