Customer Success Manager, Quant
Core
Connect strategic clients to LSEG's portfolio of quant and feed solutions, ensuring adoption and expansion of content like Datastream and Starmine.
Role type
Senior Associate Customer Success Manager (Quant)
Builds
Customer success plans, adoption strategies, and upsell opportunities for quant and feed solutions.
Domain
Financial markets infrastructure and data
Required skills
B2B consultative selling, customer success, mapping business processes to product capabilities, executive engagement, project management, problem solving, knowledge of quantitative asset management
Preferred skills
Programming language knowledge, passion for financial markets
Technologies
Microsoft Azure, Quantitative Analytics Direct, Datastream, Starmine, IBES Fundamentals, ESG franchises
Responsibilities
Define business outcomes and orchestrate comprehensive success plans, educate customers on content and technology, monitor usage data and growth opportunities, prompt business development partners on upsell/cross-sell opportunities, ensure maximum value from licenses, build relationships with business decision makers
Seniority
Senior Associate