Banking Operations Function Lead - Europe & SWIFT
Core
Lead Banking Operations across assigned European regions, managing banking partners to ensure reliable cross-border payment flows and minimize delays/failures.
Role type
Senior IC Banking Operations Function Lead
Builds
A capable, independent regional team and a robust partner management framework
Domain
Fintech / Cross-border payments / Banking operations
Required skills
Banking and payments expertise, People leadership, Strategy and delivery, Data analysis and storytelling, Technical understanding, Judgement and problem-solving, Influence and stakeholder communication, Technology and AI adoption
Preferred skills
Experience with SWIFT and/or European banking partners
Technologies
SQL, BI tools, APIs, automation tools
Responsibilities
Set regional Banking Operations strategy and multi-quarter roadmap; Co-lead global operating model and shared standards; Build and lead high-performing teams; Manage critical partner escalations and incident recovery; Improve partner performance using data and health assessments; Influence roadmaps and launches with other teams; Manage risk, control gaps, and partner costs; Adopt approved tools and AI with clear ownership