Manager, Business Coach & Support
Core
Provide coaching, training, and operational support to business banking sales staff to drive SME sales growth and ensure compliance.
Role type
Manager, Business Coach & Support
Builds
Business banking sales performance and team capability
Domain
Banking / Financial Services
Required skills
Sales coaching, training program development, regulatory compliance, SME customer insights, performance analytics, relationship management, consultative selling
Preferred skills
Bachelor's degree in business/finance, HKSI Papers 1/7/8, IIQE Papers 1/2/3
Technologies
None stated
Responsibilities
Develop and deliver training programs on sales techniques and products; Coach sales staff on consultative selling and relationship building; Accompany sales staff on joint SME customer appointments; Ensure staff adherence to regulatory requirements; Collaborate on business banking strategies; Establish KPIs for coaching effectiveness
Seniority
Manager, hands-on IC