Retail Sales Productivity Specialist
Core
Field-based role driving sales growth, effectiveness, and customer engagement by coaching front-line teams and optimizing district performance.
Role type
Senior IC sales productivity specialist (field-based)
Builds
Banking center sales performance and customer experience
Domain
Retail banking / Sales operations
Required skills
Sales coaching, behavioral observation, data-driven insights, process improvement, stakeholder liaison, performance analysis, strategic engagement, growth mindset, financial result execution, enablement tool adoption
Preferred skills
Growth mindset, consultative sales behaviors, pilot testing, feedback loop facilitation
Technologies
Sales reporting tools, enablement platforms, scorecard systems
Responsibilities
Observe and evaluate sales behaviors to identify performance gaps; Coach front-line sales teams with real-time feedback; Partner with District Managers to drive sales strategies; Analyze data to identify coaching and enablement needs; Pilot and refine sales enablement tools and processes; Reinforce best practices and consultative sales techniques in the field.