Enterprise Technical Account Manager - Payments
Core
Build and maintain strategic relationships with key clients, resolving technical issues, optimizing payment solutions, and delivering exceptional service.
Role type
Senior IC Enterprise Technical Account Manager (Payments)
Builds
Checkout.com payment platform and API integrations
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Payments lifecycle expertise, RESTful API mastery, incident management, project management, strategic advisory, merchant advocacy, technical training
Preferred skills
SCA, Tokenization, MIT/CIT, AFT/OCT, authorization rate optimization, local payment methods knowledge, multilingual fluency
Technologies
RESTful APIs, Checkout.com platform
Responsibilities
Analyze merchant payment data to uncover insights and opportunities; act as a payment performance consultant to boost authorization rates and revenue; serve as a strategic advisor during business reviews; master merchant API integrations and infrastructure; lead response to critical incidents; project-manage technical initiatives like migrations and product launches; translate merchant needs into product roadmap insights; deliver expert training and workshops to merchants.
Seniority
Senior, hands-on IC
