Senior Specialist, Implementation Engineering
Core
Provide technical support and implementation engineering for merchants integrating Checkout.com payment processing technology.
Role type
Senior Implementation Engineer (Payments)
Builds
Merchant payment integrations and digital checkout experiences
Domain
Fintech / Payments
Required skills
API/REST/Webhooks/Logs, Java/JavaScript/PHP/Python/Go/C#, Node.js, React, iOS/Android, Incident Management, Troubleshooting, Documentation, Testing, Go-live Support, Post-live Support, Multitasking, Library/Plugin Maintenance
Preferred skills
Payments experience, Node.js, React, iOS/Android
Technologies
Checkout.com platform, REST APIs, Webhooks, Node.js, React, Java, JavaScript, PHP, Python, Go, C#, iOS, Android
Responsibilities
Provide technical support to merchants during implementation, Answer integration questions (configuration, debugging, testing, go-live, post-live), Manage incidents (investigation, troubleshooting, escalation, resolution), Collaborate with internal teams (Merchant Configuration, Sales, Account Managers, Merchant Care), Interact with Product teams for improvements, Advise Manager on customer satisfaction issues, Maintain/update integration libraries/plugins
Seniority
Senior, hands-on IC
