Senior Partner Manager
Core
Lead a team acting as an extension of the client's business to represent Fiserv, accountable for a client segment's strategic and operational outcomes.
Role type
Senior Partner Manager (Client Relationship & Strategy)
Builds
Client segment strategies, processes, and trusted partner relationships
Domain
Fintech / Payments / Client Services
Deliverable
client delivery
Required skills
Cross-functional leadership, strategic planning, client relationship management, revenue stream identification, process improvement, incident response, team development
Preferred skills
Client architecture documentation, regulatory change management, product/platform upgrade coordination, standard operating procedure development
Responsibilities
Provide consultation and leadership to Fiserv support teams, develop strategies and processes to manage the client segment, lead and develop a Partner Management team, identify new revenue streams including product and professional services
Seniority
Senior, hands-on IC with team leadership