IT Infrastructure & Business Technology Engineer
Core
Provide high-touch technology support to portfolio managers, traders, and analysts for trading applications, market data platforms, and end-user computing infrastructure.
Role type
Front-office IT Infrastructure & Business Technology Engineer
Builds
Seamless operation of firm's end-user technology, trading applications, and workplace infrastructure
Domain
Financial Services / Investment Management
Required skills
Microsoft 365 administration, Azure AD / Microsoft Entra ID management, Windows desktop and laptop support, VDI and Cloud PC administration, troubleshooting hardware/software/networking/cloud services, vendor coordination, stakeholder communication
Preferred skills
Hedge fund or asset management experience, front-office technology support, Bloomberg/FactSet/Eikon/OMS/EMS platform support, cloud-based workplace technologies (Windows 365, Azure Virtual Desktop), financial markets knowledge, Cantonese or Mandarin fluency
Technologies
Microsoft 365, Azure AD / Microsoft Entra ID, Windows, VDI, Cloud PC, Bloomberg, FactSet, Refinitiv/Eikon, OMS, EMS
Responsibilities
Troubleshoot and resolve issues relating to trading applications, market data platforms, desktop environments, connectivity, and peripherals; Support and administer Windows desktops, laptops, cloud PCs, and end-user computing technologies; Act as key liaison between the firm and external technology vendors, managed service providers, and software providers; Identify opportunities to improve user experience, operational efficiency, and infrastructure stability
Seniority
Mid-Senior, hands-on IC
