Manager, Functional Transformation - ServiceNow HRSD
Core
Lead the design and implementation of ServiceNow HRSD solutions, managing project workstreams and collaborating with functional and technical teams to deliver HR technology transformations.
Role type
Manager, Functional Transformation (ServiceNow HRSD)
Builds
ServiceNow HRSD applications including Employee Service Portal, Knowledge Management, and Case Management
Domain
Human Capital Management / HR Technology
Required skills
ServiceNow HRSD implementation, agile deployment methodology, solution architecture, user journey design, project management, stakeholder coordination, risk mitigation
Preferred skills
Big 4 consulting experience, HR shared service center design, full HRSD suite implementation, detailed implementation planning
Technologies
ServiceNow, Deloitte agile deployment methodology
Responsibilities
Lead design and implementation of ServiceNow HRSD solutions, facilitate requirements gathering and sprint design sessions, develop implementation plans with milestones and budget, create user journeys and stories, oversee solution delivery and testing, manage project workstreams and mitigate risks
Seniority
Manager, hands-on IC with leadership responsibilities