Technology, Production Support, Full Time Analyst, Tampa - USA, 2027
Core
Production Support Analyst ensuring health, stability, and peak performance of critical live production systems for a global financial institution.
Role type
Junior IC production support analyst (rotational program)
Builds
Always available and resilient technological backbone for clients
Domain
Banking / Financial Services / Production Operations
Required skills
Incident & Problem Management, Monitoring & Alerting Systems, Tooling & Automation, Linux/Unix, SQL, Oracle, PostgreSQL, Python, Microservices (Java, Spring), Front-End Web Development (React, Angular), Generative AI & AI Agents, Data Analytics (Splunk, Tableau)
Preferred skills
Kubernetes, Cloud technologies, Networking knowledge
Responsibilities
Monitor end-to-end application environment in real-time, troubleshoot complex technical issues, develop custom applications and scripts to automate processes, enhance monitoring capabilities, coordinate with developers and business teams
Seniority
Junior, rotational program (2-year)
