NOC Engineer
Core
First line of defense for production environments, monitoring and triaging incidents across infrastructure and application levels to ensure platform stability.
Role type
Tier 1.5 NOC Engineer
Builds
Operational stability for embedded payments, cards, and lending solutions
Domain
Financial Technology / Payments
Required skills
Incident detection and triage, Severity assessment, Runbook improvement, Alert quality management, Real-time communication, Technical self-learning
Preferred skills
Monitoring platforms (New Relic, Datadog, PagerDuty, SolarWinds), Ticketing and logging systems (ServiceNow, Jira, ELK), Cloud computing (AWS, GCP, Azure)
Technologies
Python, .NET, Bash, PowerShell, SQL, Linux, Windows
Responsibilities
Monitor production environments 24/7, Own the full event lifecycle from detection to resolution, Make real-time severity calls, Improve runbooks and monitoring coverage, Collaborate with SRE and Engineering teams
Seniority
Junior, early-career
