NOC - Student Position
Core
Real-time monitoring and incident response for a global fintech platform's production environment, network, and business transactions.
Role type
Junior Network Operations Center (NOC) Monitor
Builds
Production stability and uptime for Rapyd's unified payments and payouts platform
Domain
Fintech / Global Payments
Required skills
Real-time incident response, API troubleshooting, HTTP request analysis, SQL, Log investigation, Network monitoring, Production environment monitoring, Cross-functional collaboration
Preferred skills
AWS Opensearch/Elasticsearch knowledge, Prior NOC experience
Responsibilities
Responding to events and technical problems in real-time, Proactively identifying and mitigating potential issues, Troubleshooting and investigating production issues, Handling issues until resolution with DevOps, DBA and R&D teams, Monitoring and liaising activities of the production environment, Direct communication with worldwide partners