Job
Core
Junior Platform Support Engineer responsible for 24/7 monitoring, incident management, and troubleshooting production systems.
Role type
Junior IC Platform Support Engineer
Builds
Production system stability and reliability
Domain
Cloud Infrastructure & Platform Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Linux/Windows OS familiarity, basic scripting, networking concepts, log aggregation tools, incident management processes
Preferred skills
AWS cloud services (EC2, ELB, EKS, Lambda), Docker, Kubernetes, configuration management tools
Technologies
Linux, Windows, AWS, Docker, Kubernetes
Responsibilities
Participate in 24/7 shift rotation, monitor live services, manage incidents and escalations, identify process improvements, collaborate with DevOps and Development teams
Seniority
Junior, hands-on IC