Customer Support Coordinator (Barcelona)
Core
Primary point of contact for customers managing service and spare parts requests from initiation to completion.
Role type
Customer Support Coordinator
Builds
Service solutions, spare parts, and upgrades for industrial food processing clients
Domain
Industrial food processing technology
Deliverable
client delivery
Required skills
Customer relationship management, service coordination, quotation preparation, cross-functional collaboration, ERP/CRM system usage, commercial awareness
Preferred skills
Industrial environment understanding, international multicultural experience, continuous improvement mindset
Responsibilities
Manage customer enquiries and requests, process service and spare parts requests, prepare and follow up on quotations, coordinate service activities and resources, communicate status updates, identify upsell opportunities
Seniority
Individual Contributor, operational level
