Customer Success Manager (German Speaking)
Core
Individual contributor Customer Success Manager ensuring customer onboarding, education, and value realization for S&P Global Energy solutions.
Role type
Individual contributor Customer Success Manager
Builds
Customer adoption and satisfaction for energy and commodities market solutions
Domain
Energy, commodities, finance
Deliverable
client delivery
Required skills
Customer engagement, onboarding, training delivery, stakeholder relationship management, data analysis, trusted advisory, cross-functional collaboration, proactive support, project management, travel
Preferred skills
Gainsight, Salesforce, industry knowledge (energy/commodities/finance), other European languages, Bachelor's degree in business
Technologies
Gainsight, Salesforce
