Desktop Support, Associate - Executive Technology Support
Core
Provide white-glove, concierge-level technology support to senior executives, executive assistants, and VIP users to ensure seamless operation of technology solutions for critical business activities.
Role type
Senior IC desktop support specialist (executive technology)
Builds
Executive home-office setups, conference room technology, and personalized technology enablement experiences
Domain
Financial services / Executive technology support
Required skills
Advanced troubleshooting, Windows device configuration, Office 365 administration, mobile device management, video conferencing support, ServiceNow usage, stakeholder management, proactive issue resolution, technology adoption training
Preferred skills
C-suite executive support experience, financial services background, Microsoft 365 expertise, calmness under pressure, independent work capability
