CRM Support Specialist | Laba Global
Core
Technical Support Specialist for sales teams, resolving CRM and IP-telephony issues and optimizing processes.
Role type
Technical Support Specialist (CRM)
Builds
Sales team efficiency via CRM and telephony support
Domain
EdTech, CRM, IP-telephony
Required skills
CRM systems experience, IP-telephony knowledge, API and integrations interest, English B1+, analytical thinking, detail-oriented, proactive, AI tools interest
Preferred skills
HubSpot, Ringostat, Unitalk experience, basic API understanding, AI automation experience
Technologies
HubSpot, Unitalk, Ringostat, AI tools
Responsibilities
Help sales teams resolve technical CRM and IP-telephony issues, analyze technical requests and propose solutions, interact with IT teams, manage request status and priorities, find opportunities for process optimization and automation
Seniority
Junior to Mid-level, hands-on IC