Allround Front Office Supervisor - The Collector hotel
Core
Overseeing daily Front Office and F&B operations, ensuring quality, and supporting Housekeeping as needed.
Role type
Front Office Supervisor
Builds
Guest experiences and operational efficiency in a lifestyle boutique hotel
Domain
Hospitality / Hotel Management
Required skills
Leadership, hands-on operations, process management, staff training, conflict resolution, administrative control, system proficiency, multilingual communication, stress management
Preferred skills
Experience with MEWS and Lightspeed, flexibility for weekends/holidays, strong affinity for F&B and Housekeeping
Technologies
MEWS, Lightspeed
Responsibilities
Lead daily Front Office and F&B operations, manage cash controls and guest complaints, train and onboard new staff, oversee OTA communications, support Housekeeping during peak times
Seniority
Mid-level, hands-on supervisor (via careerplan.io/jobs/2475473-allround-front-office-supervisor-the-collector-hotel)