Field Service Scheduler
Core
Coordinates and executes routine administrative activities for field service operations, managing schedules, assignments, and resource availability for field service engineers.
Role type
Field Service Scheduler (Administrative)
Builds
Field service schedules, visit documentation, and service reports
Domain
Food and beverage technology / Field service operations
Deliverable
dashboards & analysis
Required skills
Scheduling, time reporting, expense claims processing, customer communication, documentation management, process adherence, IT literacy, stakeholder management
Preferred skills
Process improvement, KPI execution, multi-schedule management, team dynamics understanding
Responsibilities
Coordinate and execute routine administrative activities for field service operations; Process time reporting, expense claims, customer invoicing, and cost-allocation corrections; Maintain records of field service schedules, assignments, and resource availability; Communicate with customers and field service teams to manage inquiries and resolve scheduling issues; Prepare and distribute standard service reports and performance metrics; Support compliance with safety, quality, and regulatory standards; Collaborate with internal teams to ensure efficient field service operations; Participate in process improvement initiatives.
Seniority
Individual Contributor, moderate supervision
