Accenture Song - Customer Strategy Manager
Core
Define and enable growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel/distribution in financial services and related industries.
Role type
Senior IC customer strategy manager (sales & commerce transformation)
Builds
Sales operating models, go-to-market strategies, and large-scale transformation programs for client sales organizations
Domain
Financial services (insurance, banking, wealth management, retail, consumer goods, travel) + Sales & Commerce
Required skills
Growth strategy, front office transformation, sales enablement, go-to-market strategy, B2B/B2C direct-to-customer growth, channel strategy, lead management, sales operating model design, project delivery, executive client relationship management, workshop facilitation, business case development, AI/Gen-AI solution integration
Preferred skills
Marketing and service strategy expertise, industry-specific knowledge across multiple sectors, agile environment adaptability, proposal pitching, team coaching
Technologies
AI, Gen-AI
Responsibilities
Partner with clients to transform sales organizations and advance their position in the Financial Services market; Design and execute large-scale transformation programs including current state assessments and operating model transformations; Originate, qualify, and close new opportunities including sales enablement and lead management; Manage performance and profitability of sold deals and identify cross-sell/up-sell opportunities
Seniority
Senior, hands-on IC with management responsibilities
