Senior Customer Solutions Manager, Global Financial Services (GFS), AWS
Core
Lead end-to-end cloud transformation strategy for Japan's largest financial institutions, driving AI/ML and Generative AI adoption, workload migration, and revenue growth.
Role type
Senior Customer Solutions Manager (Strategic Account Leadership)
Builds
Enterprise-wide cloud adoption programs, AI/ML roadmaps, and self-sustaining Cloud Business Office capabilities for global megabanks and securities firms.
Domain
Global Financial Services (GFS), Cloud Computing, AI/ML, Generative AI
Deliverable
production ML models
Required skills
Executive relationship management, cloud transformation strategy, cross-functional program leadership, AI/ML use case identification, governance structure design, mentorship, stakeholder alignment
Preferred skills
PMP certification, SCRUM/Agile, SAFe certification, cloud migration implementation experience
Technologies
AWS, Generative AI, AI/ML, Cloud Business Office
Responsibilities
Own executive relationships (CxO, CTO/CIO) to drive enterprise-wide AWS adoption; Define and execute cloud transformation strategies with measurable KPIs; Lead cross-functional programs across geographies and regulatory regimes; Drive AI/ML and Generative AI adoption from proof-of-concept to production; Install governance structures to make customers self-sustaining; Act as voice of customer to AWS product and engineering; Mentor regional CSMs on executive engagement; Track and report transformation outcomes to executives and leadership.